Please note that we cannot accept returns or exchanges for customers living outside Japan or in Japan who use our online store, as each haori is unique, there's no 2 of the same haori!

【Until 28th Februry shipping fee is FREE!!】
shipping within Japan is free.
Shipping to overseas, you will be charged an additional shipping fee.（VAT)

Please note that if customs duties are imposed, import duties, customs fees, consumption taxes, etc. will be borne by the customer. If a customs duty is imposed, the orderer is responsible for paying the customs duty, so please be sure to pay the customs duty before receiving the product.

Please note that in the unlikely event that you refuse or do not receive the item, we will not refund the price of the item.

1. About delivery, number of days, and shipping fee

◆ Delivery Service

We will deliver by EMS (International Express Mail Service).

◆ Number of days it takes to deliver

・About 1 to 2 weeks from the date of order (varies depending on the country).

・You cannot specify the date and time.

◆ Shipping Fee By Country

Shipping fee varies depending on weight and country.

When the items are ready, we will weigh them and determine the shipping fee and inform you. Please refer to the price list below for an estimate of shipping fee.

SHIPPING & HANDLING

◇ SHIPPING

・Ship by EMS

Currently, we cannot deliver to Australia or Canada.

◇DAYS

・Takes 1-2 weeks after ordering (depends on Country)

・Can not order scheduled delivery

◇SHIPPING COST

When the items are ready, we will measure the weight, determine the shipping fee, and inform you. Please refer to the price list below for shipping costs

2. Payment Method

◆Only credit card payment is available

・Follows the terms and conditions of each credit card membership.

・We will charge your card when the shipping cost is confirmed.

PAYMENTS

◇Only credit card available

・We will charge when shipping cost has been fixed

3. Customs Duties and Tax Exemptions

◆Customs Duties

・Customs duties are the responsibility of the recipient.

・Customs duties vary depending on the country of delivery, so we cannot tell you. For details, please contact the customs office of the delivery destination.

◆Tax-Fee&VAT

TAX VAT Not applicable

・No duty free

・Customs are on buyer

https://taxsummaries.pwc.com/quick-charts/value-added-tax-vat-rates

（European Country VAT）

◆Over sea Shipping fee(EMS)
https://www.post.japanpost.jp/int/ems/index_en.html